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ANSWERS TO FREQUENTLY ASKED QUESTIONS
I receive error message when trying to upload a picture to the gallery.
Make sure that your picture is no more than 3.2 MegaPixels in resolution. You can look in the file property of the picture (right click on it, choose properties, advanced). If e.g. 2400x1800 the resolution is too high (4.3 MegaPixels). You can change the resolution quite easily using this utility: https://pixresizer.en.softonic.com/ or online tool: https://picresize.com/
I cannot open a certain video clip.
You probably do not have the proper codec for the video file installed. You can find codecs packs such as this one: http://www.free-codecs.com/download/Codec_Pack_All_in_1.htm
You can also install VLC Player (supports most codecs): http://www.videolan.org/vlc/
How do I download a video clip from a website?
Try any of the following conversion services:
http://en.savefrom.net/ (lets you download Youtube clips)
http://www.orbitdownloader.com/ (application that lets you download video clips from the web)
http://www.cockos.com/licecap/ (application that converts any part of the screen to an animated gif)
How can I access the ftp archive?
The ftp archive is accessible by those who have donated to the community. More information here .
I want to donate but I cannot use PayPal.
Please check here if PayPal accepts money transfer from your bank account.
I just signed up as new member but did not receive any email confirmation.
In such a case we cannot help you as this is generated by the forum script and not by us. Sometimes emails can be delayed on the mail server up to 12 hours. Also check your spam/garbage folder if you have such as it could be filtered out by mistake. If still no luck, sign up again but use another email address.
What is a bonus member?
It is a member who has access to additional picture albums and video clips.
How can I become a bonus member?
As from November, 2024, you can gain bonus membership status for one year by donating an amount (currently $20) to help us cover fees for server and bandwidth. If you want to extend that period, just donate the same amount again. We accept donation through PayPal only. Please note that you cannot violate any rules of the forum, and you need to have your profile information complete regarding gender, age and country. Currently, all Ukrainian members get free bonus membership as we show our support for Ukraine in the current Russian war aggression.
I was a bonus member but not anymore. Why?
If it was more than a year ago since you donated, or if you broke any of our rules, you may have been downgraded to standard member. Make sure that your personal information (gender, age, country) is complete in your profile (see link at the top of this page). Post here if you need any assistance.
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